This privacy policy discloses the privacy practices for www.bbif.com. It will notify you of the following:

 

Information Collection, Use, and Sharing: What personally identifiable information is collected from you through the website online and offline, how it is used, and with whom it may be shared.

• Your Access to and Control Over Information: What choices are available to you regarding the use of your data.

• Security: The security procedures in place to protect the misuse of your information.

• In this policy, “BBIF” also refers to BBIF staff, board members, cooperating attorneys, consultants, or others who are bound by law or contract to keep confidential information they receive as part of their assistance to BBIF.

 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site, and any information provided offline. The information collected by BBIF is information relevant to your application or request. 

 

The information collected includes the following:

• Name / Address / Telephone Number

• Email Address

• Date of Birth

• Social Security Number (Government-issued identification)

• Driver’s License Number

• Bank Account Information

• Credit Card Number

• Financial Information (income, business information details)

• Transaction information related to the loan (amount borrowed, repayment history, account activity)

• Other information you provide to us in the loan application or during the borrowing process

 

We will use your information only to respond to you regarding the reason you contacted us, such as to evaluate your organization as a potential borrower and/or contributor. We also use the information for the following purposes:

• Processing and underwriting loan applications

• Evaluating creditworthiness and assessing risk

• Setting up and managing loan accounts

• Communicating with borrowers regarding their loans and account activity

• Responding to inquiries and providing customer support

• Complying with legal and regulatory requirements

• Conducting data analytics and improving our services

 

We only share your information with third parties outside of our organization: 

 

1. as necessary to fulfill, evaluate and respond to your request (e.g. to request information from a credit reporting organization such as Equifax or TransUnion or other third parties to verify the information you have provided), to include the following:

• Service providers: We may engage third-party service providers to help us with loan processing, credit evaluations, customer support, and other operational tasks.

• Legal and regulatory authorities:  We may disclose your information to comply with legal obligations, respond to legal requests, or defend our legal rights.

• Affiliates:  In certain situations, we may share information with our affiliated organizations, but only if necessary for the purposes mentioned in this privacy notice.

 

or (2) as inherent to the following platforms which provide and support the functionality of our website:

 

• Mailchimp (email purposes, contact form)

• Google (analytics; no personally identifiable information)

• Salesforce (customer relationship management software)

• RedFork Marketing (standard web development; no access to Credit Authorization Form information)

• Individual Contractors (standard web development; no access to Credit Authorization Form information)

• WordPress and Wix.com (website platform)

• GoDaddy (domain hosting)

 

SMS opt-in or phone numbers for the purpose of SMS are not being shared.

 

To receive and review your loan application. If you begin a loan application or submit a completed loan application to us, we will use your personal data to review, underwrite, and evaluate your loan application or communicate with you regarding an application in progress, as well as marketing, offering, or providing other products and services to you. We may also provide your information (in aggregate and de-identified form)  to funding partners to help them understand their actual and potential impacts and programs.

 

If you receive a loan from BBIF. During the loan process, we may reserve the right to sell that loan to another financial institution or organization. If your loan gets sold under such circumstances, we also reserve the right to confidentially disclose and transfer your personally identifiable and company information in connection with such sale. We may also use your information in servicing your loan, reporting to credit bureaus, managing credits or accounts, performing, or complying with regulatory or oversight functions, and communicating with you.

BBIF does not sell or rent applicant, borrower, donor, or website visitor information under any circumstances, and we do not share applicant, borrower, donor, or website visitor information without prior consent except as compelled by law. You agree that if we comply with such requests in good faith, BBIF will not be liable for any resulting disclosure, retention, or treatment. This restriction applies to applicants, borrowers, donors, and applicants who contact BBIF both online and offline.

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Unless you ask us not to, we may contact you via email in the future to discuss your project or investment, share new products or services, or inform you of changes to this privacy policy
 

Your Access to and Control Over Information

You may do the following at any time:

• Opt out of any future contacts from us.

• See what data we have about you, if any.

• Change or correct any data we have about you.

• Express any concern you have about our use of your data.

• Withdraw consent where applicable

• Object to the processing of your personal information

 

The following are the methods by which you may access and control your information:

• Email: Subscribers may opt themselves into and out of lists via the Mailchimp user profile management option, which is displayed on every marketing list email.

• Other sensitive data: Email: marketing@bbif.com and your request will be forwarded directly to BBIF’s processing & loan servicing staff.

• To exercise any of these rights, please contact us using the contact details provided above.

 

Security

We take precautions to protect your information. We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.  We regularly review and update our security measures to keep your data safe.  When you submit sensitive information via the website, your information is protected both online and offline.

 

BBIF employs industry-standard security measures to protect against the loss, misuse, or alteration of the information under our control, including appropriate technical and organizational measures to ensure a security level appropriate to the risk, such as encryption of personal data, data backup systems, and engaging security professionals to evaluate the effectiveness of our systems.  

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Although we make good faith efforts to store information collected by BBIF in a secure operating environment, we cannot guarantee complete security.

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Whenever we collect sensitive information (such as social security details for credit authorization), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Minors Protection

BBIF does not offer services to, or knowingly collect or solicit information from, minors under the age of 18. If you are a minor under 18, do not provide us with any information. Any information we receive from individuals we believe to be under 18 will be purged from our systems.

 

Links

 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Data Storage and Retention

Information regarding loans and loan applications (including in process, submitted, declined, and approved) is kept for a minimum of 7 years and may be kept longer depending on applicable legal and regulatory requirements.

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For other information, we will generally only retain your information as long as it is necessary to perform our contractual obligations, answer your questions, handle your claims, or continue improving our website, services, or Application. We may also keep your data for some additional time in case we need it in relation to any liabilities that may arise in connection with the use of your data, as permitted by applicable law.

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Notice of Change in our Privacy Policy

If you choose to use our website or our Application portal, your use is subject to the current Terms of Use and Privacy Policy. We reserve the right to change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.  If we do make changes, we will do our best to notify you of the changes, such as by posting any changes on the Application and indicating the date the changes were made in the Privacy Policy. The updated Privacy Notice will be posted on our website, and the effective date will be revised accordingly.  Unless stated otherwise, our current Privacy Policy applies to all information in our possession.